About Us
Welcome to SVI Cloud TV Box!
We are the first-level agent of SVI Cloud Tech TV Box. We are committed to providing the best audio-visual experience for overseas Chinese around the world.
SVI Cloud is a leading smart Android TV Box supplier originally based in Asia. We focus on providing the best Android TV Boxes to customers worldwide, especially for those seeking stable and high-quality Chinese content.
Powerful functions, buy once, free for life. Our Smart TV Box easily connects to your TV, projector or monitor to open up a world of home entertainment – watch what you want, when and where you want.
We continue to focus on offering reliable products and excellent service. Choose us, and you’ll be satisfied!
About SVI Cloud TV Box
✔ SviCloudTVBox.com is the official authorized dealer of SVI Cloud Technology. All TV boxes are brand new, unopened, 100% authentic, and officially quality certified.
✔ All SVI Cloud TV Box products sold on our website are international versions (global versions), suitable for use in any country (except mainland China, Hong Kong, and Macau).
✔ We offer professional pre-sales and after-sales support, along with a 1-year official warranty.
✔ Our goal is simple: make customers feel assured when buying and happy when using! Buy with confidence!
Why choose S V I Cloud TV Box?
① What is a TV Box?
A TV box (aka smart TV set-top box or Internet HD player) is a home media device that connects to your TV and the Internet. Running Android or Linux, it allows you to stream live TV, watch on-demand videos, browse the web, install apps, play games, and cast content from your phone.
② SVI Cloud – a trusted global TV box brand:
🟢 Widely recognized among overseas Chinese communities across the globe!
🟢 Compatible with multiple languages: Chinese, Cantonese, English, Spanish, Japanese, Korean, Thai, etc.
🟢 Known for stable live streaming, fast on-demand response, smooth UI, and industry-leading performance.
🟢 Trusted by millions with years of proven customer satisfaction and fan loyalty.
③ Product Warranty:
✔ All products are certified and genuine.
✔ 1-year warranty on host unit.
✔ If a product fails due to non-human causes within a year, we offer free one-to-one replacement.
✔ No return required – defective unit will be locked and replaced fast. ➥ [Click here to learn more]
④ Payment Methods:
💳 Credit Cards: VISA, MasterCard
💰 PayPal: secure, fast, and convenient
📲 Alipay: top Chinese payment methods, fast and reliable
⑤ Sales Tax & Customs:
✅ All prices are tax-inclusive, no extra tax to pay.
✅ Most shipments do not require customs clearance fees.
✅ If needed, we can mark the item as a gift or declare low value.
✅ Any customs fee incurred will be fully refunded to the customer. ➥ [Click here to learn more]
⑥ Shipping Information:
📦 UK stock available – fast local shipping for most products.
🛫 Some models require pre-order – shipped via air freight, estimated 7–14 days to arrive in the UK.
🌍 Free worldwide express delivery to over 200 countries.
🚛 Orders processed Mon–Sat, shipped from our warehouses in the UK or Asia.
✉️ Tracking number sent via email. Please enter a valid email and phone number.
📦 Delivery partners: DHL, FedEx, UPS (or local couriers depending on your region).
🕒 Delivery time: usually 3–7 working days for in-stock items.
✏️ Address changes must be made within 24 hours after ordering.
⚠️ Special delivery requests? Let us know ASAP. ➥ [Click here to learn more]
⑦ Refund Policy:
If the box has hardware issues (not caused by human damage), contact customer service within 7 days for a free replacement or full refund.
Returns due to personal reasons may be partially refunded depending on condition.
Refunds are issued within 2–5 working days to your original payment method. ➥ [Click here to learn more]
⑧ Privacy Policy:
Your privacy is our priority. We do not share your information with third parties. Information provided is used solely for order processing and service improvement. ➥ [Click here to learn more]
⑨ Disclaimer:
🔗 SVI Cloud TV Box allows connection to the Internet.
📱 We are not responsible for the legality of any user-installed apps.
📜 Please comply with local laws and do not use illegal or pirated content.
📌 We provide only the device – the user is responsible for their app usage. ➥ [Click here to learn more]
⑩ Service Guarantee:
We guarantee all products are direct from official SVI Cloud Technology channels.
Photos are for reference; actual product may vary slightly.
We maintain a customer-first, integrity-based approach, and reserve the right to take legal action against fraud.
✅ Final interpretation rights belong to SVI Cloud TV Box.